Privacy policy

This notice explains how we handle personal data when you use the Twentylab website (twentylab.com).

Who is responsible?

The controller for this website under applicable data protection law (including the EU General Data Protection Regulation, GDPR) is:

Twentylab UG (haftungsbeschränkt)
Salzwedeler Str. 7
44141 Dortmund
Germany

Email: livy@twentylab.com

What data we process

When you browse this site, our servers and hosting infrastructure may process technical data that your browser sends automatically, such as IP address, date and time of access, requested page, referrer URL, browser type, and operating system. We use this information to deliver the site securely and to troubleshoot issues.

If you use our contact form or email us, we process the information you provide (for example name, email address, and message content) to handle your request.

Cookies and Google Analytics

We only load Google Analytics (Google Analytics 4, provided by Google) after you accept analytics cookies in our cookie banner. If you decline, the Google Analytics script is not loaded and we do not use Google Analytics on that visit (subject to your browser storage for the choice you saved).

When you accept, Google may set cookies or use similar technologies on your device to collect information about how the website is used (for example pages viewed, approximate location derived from IP address, device information, and events such as scrolls or outbound clicks, depending on your configuration in Google Analytics). This helps us understand traffic and improve the site.

Google may process this data in the EU, the United States, and other locations where Google operates, in line with its terms and applicable data protection rules, including safeguards for international transfers where required. The provider of Google Analytics is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) for users in the EEA; data may also be processed by Google LLC (USA).

Further information on how Google uses data is available in Google’s privacy policy: https://policies.google.com/privacy

Legal bases

We process data necessary to operate and secure the website on the basis of our legitimate interests (Art. 6(1)(f) GDPR) in providing an online presence and ensuring stability and security, balanced against your rights.

Where we use Google Analytics, we rely on your consent (Art. 6(1)(a) GDPR) as requested in the cookie banner. You may withdraw consent at any time with effect for the future by clearing your choice (see below) and declining analytics on your next visit.

If you contact us, we process your details to take steps at your request or to answer your inquiry, typically under Art. 6(1)(b) or (f) GDPR depending on the context.

Storage duration

Server logs and similar technical records are kept only as long as needed for security and operations, then deleted or anonymised in line with our hosting setup.

Google Analytics data is managed according to the retention settings in our Google Analytics property and Google’s documentation; you can also limit storage in your Google account and browser.

Your cookie choice is stored locally in your browser (localStorage key twentylab_cookie_consent) until you remove it.

Your rights

If the GDPR applies, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection where applicable, as well as the right to lodge a complaint with a supervisory authority. You also have the right to withdraw consent where processing is based on consent.

To exercise these rights, contact us at livy@twentylab.com.

Changing your cookie choice

To see the banner again after you have accepted or declined, remove the site’s stored value for twentylab_cookie_consent in your browser’s site data / local storage for this domain, then reload the page. If you use private browsing, choices may not persist between sessions.

Updates

We may update this privacy policy when our website or legal requirements change. The current version is always published on this page with the “Last updated” date below.

Last updated: 5 April 2026

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